GGPoker Privacy Policy: How We Handle Your Personal Data

When you register and use GGPoker, we collect certain personal information that is necessary to operate your account and deliver a safe gaming experience for Filipino players. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During your sessions on the platform, we automatically gather technical data including your device type, IP address, browser version, and in-app activity logs to help us detect fraud and improve platform performance. If you contact our support team, we may retain records of those communications to resolve disputes and improve our service quality. All information collected is limited to what is genuinely needed to run a secure, compliant, and enjoyable gaming platform in the Philippines.

GGPoker uses the personal data we collect strictly for the purposes of operating and improving the platform for players in the Philippines. Your account details are used to verify your identity, process transactions, and ensure that only eligible adults aged 21 and above can access real-money gaming features. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and maintain the integrity of every game session on the platform. We may use your contact information to send you important account notifications, security alerts, and — where you have opted in — promotional updates about new features or offers. Aggregated, anonymised data may be used internally for analytics and product development, but this data cannot be traced back to any individual player. GGPoker does not sell, rent, or trade your personal information to any third-party advertisers or marketing companies under any circumstances.

We only share your personal data with trusted third parties where it is strictly necessary to deliver our services or comply with legal obligations applicable in the Philippines. This includes licensed payment processors who handle PHP deposits and withdrawals, identity verification providers who confirm your age and identity, and technology partners who support the secure operation of our platform infrastructure. All third-party service providers are contractually required to handle your data with the same level of care and confidentiality that GGPoker applies internally. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts if we are legally required to do so under Philippine law or applicable international regulations. We will never share your data with unrelated commercial entities, social media platforms, or advertising networks without your explicit consent. Any third party that receives your data is prohibited from using it for any purpose beyond the specific service they provide to GGPoker.

GGPoker employs industry-standard security measures to protect your personal data from unauthorised access, loss, misuse, or alteration at every stage of processing. All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption, ensuring that your login credentials and financial details remain private during every session. Sensitive account information is stored on secured servers with restricted access, and our internal teams follow strict data handling protocols to minimise the risk of internal breaches. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, GGPoker will notify you promptly and take immediate steps to contain and remediate the incident. You are also responsible for keeping your own login credentials confidential and should contact support immediately if you suspect any unauthorised access to your account.

As a registered player on GGPoker, you have the right to access, correct, and request the deletion of the personal data we hold about you, in accordance with applicable data protection laws in the Philippines. You may request a copy of your personal data at any time by contacting our support team, and we will respond to verified requests within a reasonable timeframe. If any of your personal details change — such as your email address, mobile number, or payment method — you can update them directly through your account settings or by reaching out to support. You have the right to withdraw your consent for marketing communications at any time by updating your notification preferences in your account or by contacting us directly. If you believe that your data has been handled incorrectly or that your privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. GGPoker is committed to honouring these rights promptly and transparently, and we will never penalise any player for exercising their lawful data rights.

GGPoker may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players via their registered email address or through a prominent notice displayed on the platform. The date of the most recent revision will always be shown at the bottom of this page so you can easily identify when changes were last made. Continued use of GGPoker following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure and data deletion where applicable. We encourage all Filipino players to review this page periodically to stay informed about how we protect and manage their personal information.